Saturday, August 31, 2013

The key to (my) success




I try to put myself in the place of a consumer wanting to buy or sell a home.  Often in a small community, they call on the person whose name is "on the sign" or their relative who the know is licensed.  Word of caution...choose an agent who has a reputation of good communication.  I've learned in almost 21 years in business how important it is!

You must always strive to be someone who routinely explains contracts with thoroughness until a client fully understands; someone who reviews the market with them one-on-one; someone who answers and returns phone calls.  I remember an ad once that said... "how hard IS it to return phone calls?"   You must never be the agent who leaves his or her client in the dark. A client would rather work with a REALTOR® who finds answers quickly than with one who knows the answer but doesn’t communicate them properly.